The company Mastercard has inaugurated a new lounge at the Southern Railway Station in Kyiv, enhancing the travel experience for Ukrainians. Mastercard Lounge ONE: Kyiv offers everything necessary for a comfortable wait: spaces for work and relaxation, food and drinks, luggage storage, and other amenities.
The lounge covers an area of 400 sq. m. and accommodates up to 90 guests, located on the third floor of the station, accessible by stairs, escalator, or elevator. It features barrier-free access for people with reduced mobility and disabilities. The lounge operates 24/7, though it closes during air raid alerts for safety reasons.
Premium cardholders of World Elite Mastercard® and World Mastercard® Black Edition enjoy complimentary access to the lounge.
Entry to the lounge is granted upon presenting a Mastercard at the entrance. Access is individually provided based on having a train ticket for the day of visit. Children under 7 years old can enter free of charge when accompanied by a cardholder. Guests have access to all areas and services for a standard duration of 1.5 hours, with the option to extend for an additional fee. The lounge is also pet-friendly, allowing guests to bring their pets.
Services and areas of LoungeOne: Kyiv by Mastercard
The lounge offers high-speed Wi-Fi, 21 charging outlets for laptops, phones, and other devices, as well as comfortable seating for work or relaxation.
Food and drinks: complimentary coffee, tea, water, and snacks are always available. Additionally, each guest can order one complimentary dish from Milk Bar.
Meeting room: for business meetings, a separate meeting room is available, which can be booked in advance with a fee or used without reservation if it is free during the visit.
Additional amenities include shower cabins equipped with towels and hygiene kits, as well as secure storage services for personal belongings.
Lounge ONE: Kyiv complements Mastercard's offerings for travelers on Ukrzaliznytsia. The Meet&Greet service from Mastercard provides assistance with luggage, expedited security checks at the station, and accompaniment to the train.
According to recent findings from Mastercard Travel Insights, 51% of Ukrainian consumers choose trains for travel. Meanwhile, 47% travel as much or more than before the full-scale invasion, and 39% prioritize comfort and service during their journeys.
In partnership with Ukrzaliznytsia, Mastercard has implemented several services for travelers' convenience. Notably, in 2022, the company supported the launch of the UZ mobile application, which simplifies the ticket purchasing process for millions of passengers.
About Mastercard Travel Insights
The Mastercard Travel Insights study was conducted by Gradus Research Company on behalf of Mastercard in November 2025 through an online survey of 1000 respondents aged 18-60 living in Ukraine.
About Mastercard
Mastercard helps advance economies and expand opportunities for people in over 200 countries and territories worldwide, providing a wide range of digital payment solutions.
