How Scammers Operate

Individuals holding PrivatBank cards with the number 044 364 53 20 receive calls from people claiming to be from the bank's «security service». They inform the cardholders that «there have been several suspicious transactions made from the client's card to the aggressor country in the last 20 minutes».

The scammers offer to cancel the transactions and provide insurance against fraud, pressuring individuals to immediately follow their instructions, including recording a voice message and «verifying» card details.

To gain credibility, they provide a «personal number» that is supposedly available on the PrivatBank website.

In this way, scammers attempt to obtain clients' personal information for further illegal activities to access their funds. Bank employees never ask for the card number, PIN, or CVV code.

Citizens are urged not to disclose personal information and to avoid financial transactions during calls or messages from unknown individuals.

If you receive a call from scammers, you should contact the bank's call center and report the perpetrators. If you have become a victim of fraud, it is advisable to reach out to the cyber police or other competent authorities.